Q:

What is 'CMS Code'?

A:

'CMS Code' = 331 user ID or user log on code, the code you use to log on HA computer

Q:

What is 'Serial Number'?

A:

Serial number  = S/N of the blood glucose analyser used for analysing the sample.  Usually, S/N is marked at the back of your 'Blood Glucose Analyser'.

Q:

What to do if sample result is abnormal?

A:

Simply report result obtained from analyser.

Q:

Do I need to analyse sample in duplicates?

A:

No.

Q:

Do we need to analyse sample by different BGA users?

A:

No.

Q:

Is 'Accu-check Advantage' the same as advantage?

A:

Yes.

Q:

The ward is under renovation and we are using 'Advantage BGA' instead of the connected 'PCx', what should we do?  We are currently using 'PCx', we also have 'Advantage' as back up unit which one shall we use to analyse the EQA sample?

A:

Use the glucose analyser you currently use for patient sample analysis.

Q:

How and when to check our performance from intranet?

A:

Result would come at the last week of the month.

Procedure:

1) http:// pwh.home      

2) Department & Units

3) Clinical Services

4) Department of Chemical Pathology

5) Information for Clinical Users

6) NTEC Point-of-Care Testing Glucometer External Quality Assurance Programme

7) External Quality Assurance Programme Results

Q:

Why EQA sample package not received by BGA-link nurse?

A:

Staff concern is on leave or not available, package unattended or mistaken as document with no immediate action taken.

Q:

Which is the most frequently missed data entry?

A:

A - Location.

Q:

Is non-connected glucometer such as 'Advantage' a kind of 'Point-of-Care Testing Glucometer'.

A:

Yes.