Q:	I open POCT-EQAPS under system in NTEC.home from CMS station and HA PC. Sometimes network password is required, why?
A:	If network password is required, click "Cancel" and proceed, if failed, contact IT department.

Q:	I have successfully login to POCT-EQAPS with my 331 code before but failed this time, why?
A:	You may have entered the wrong password, please contact IT department.

Q:	I found out the BGA S/N was not the one I used for analysing the EQA samples after submitting the results, what should I do?
A:	Print the report, write the amendment required and fax it back to PWH Chemical Pathology at 2648 4262.

Q:	Nickname could not be amended.
A:	Only supervisor of your unit can perform this function.

Q:	'Advantage II' show 'error' after display of result?
A:	This random error has been reported by other 'Advantage II' user. Please contact your supplier for advice.